Please read the following terms and conditions carefully. By placing an order with us you are agreeing to the conditions that appear below.

These terms and conditions do not affect your statutory rights.

Our company is Ayrshire Market Fresh We operate the website www.ayrshiremarketfresh.co.uk. Our business address is Ayrshire Market Fresh, Rhone Cottage, Dailly, Girvan KA26 9RL

It is your responsibility to ensure that the details provided by you on the website and at any time thereafter are complete and accurate. Please note that until the order for goods is confirmed and the goods are dispatched the contract is not binding and in certain circumstances we may need to cancel your order at that stage by refunding the whole amount paid. We reserve the right to refuse orders from customers at our discretion. We reserve the right to update these terms and conditions from time to time.

PRICE AND PAYMENT
Your PayPal account, credit or debit card will normally be charged at the time that your order is placed. Prices for all goods are listed on the website. Prior to finalising you will be shown the total price for the goods and any delivery charges. The price of the goods will be the price at the time your order is dispatched.

Where the products ordered by you are not available from stock you shall be notified and given the option to either wait until the products are available from stock or cancel the order and receive a full refund.

Your order may include a charge for delivery. This will be shown to you as a separate charge before you confirm your order. Payment of the price and delivery charges, must be made at the point of ordering. The total purchase price, and delivery charges, will be displayed in the Buyer’s shopping cart prior to confirming the order.

After the order is received we shall confirm by email the details, description and price for the products together with information on the right to cancel.

We reserve the right to update prices on the Website, which cannot be guaranteed for any specific length of time.
We reserve the right to withdraw any products from the Website at any time and shall not be liable to anyone for this action.

Our maximum liability arising out of any order for the supply of products to you under this contract will be limited to the retail price of the products contained in that order.

DELIVERY

We will make delivery to your address as stated when you place your order. If you change address you must notify us so that we deliver to the correct address.

We will do everything we can to ensure that the order is delivered promptly. Late delivery shall not affect the contract with us. If we are aware of any anticipated lengthy delay in the delivery of the produce you have ordered, we will attempt to contact you and keep you advised of the likely time for delivery.
If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, we cannot accept liability for any inconvenience or loss that this causes.

We will deliver the order to the specified address in the order and you as the buyer will make all arrangements necessary to take delivery of the order whenever they are tendered for delivery.
You are responsible for making suitable arrangements to receive your delivery and for giving us clear instructions. If you instruct us to leave a delivery unattended at your address or fail to be present to receive the delivery, we disclaim all liability which may arise through the delivery being left unattended for a period of time. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature in respect of items which need to be kept chilled or frozen.

Liability shall pass to you upon delivery of the order, or where you fail to take delivery at the agreed time, at the time delivery was attempted.

If you refuse a delivery for whatever reason, the order will automatically be returned to us at Ayrshire Market Fresh.

We reserve the right not to deliver to all locations and to refuse to accept orders from any customer; In such cases that delivery, in the opinion of Ayrshire Market Fresh is not possible, then we reserve the right to cancel the order.

You must inspect the order as soon as possible after delivery and notify us promptly if you find any problems. You will be refunded for any incorrect products or receive a replacement product at the next delivery. Otherwise our liability is limited as provided in these Terms and Conditions.

PACKAGING

We endeavour to recycle most of our packaging and orders are delivered in returnable crates.
Chilled products are packaged in specially designed insulated boxes containing ice or gel packs to maintain the required temperature. Frozen and chilled products should be put in freezers and refrigerators respectively upon receipt.

PAYMENT

We accept payment by Mastercard, Visa, Maestro, Delta and Switch through our payment provider Paypal. Your credit card and payment details will be held by Paypal, our trusted and secure payment provider, who will store all data in an encrypted format. We will not keep a record of your card details on this site.

The Ayrshire Market Fresh website is provided by Ayrshire Market Fresh without any warranties or guarantees of any kind except as set out in these Terms and Conditions. You acknowledge that you bear the risks associated with the use of the internet.

LIABILITIES

While we take reasonable steps to ensure the accuracy of the information accessed via this site, we cannot guarantee or give any warranty as to the accuracy of information or material appearing on it. We have no obligation to verify the content of material supplied by third parties and do not endorse, support, represent or guarantee the accuracy, truthfulness or reliability of any material supplied by third parties. If we are informed of any inaccuracies in the material on the website we will attempt to correct the inaccuracies as soon as we reasonably can.

For further information about your statutory rights, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.

COPYRIGHT

Ayrshire Market Fresh website and all materials, copy, code, content, software, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files are protected by copyright, trade marks and other intellectual property rights owned by us or licensed to us.

You may view the content of this website but the content must not be used, reproduced, copied, modified or distributed for any other purpose including or in connection with another website or for commercial purposes without written permission from us.

COMPLAINTS

We aim to provide the best possible service to you at all times. If you have any comments or complaints, please contact us by email at Ayrshiremarketfresh@gmail.com

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.

As a result of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, we are providing the following additional information regarding alternative dispute resolution (ADR) schemes. Please see link below.

European Online Dispute Resolution Platform

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of Scotland and the parties hereby submit to the exclusive jurisdiction of the Scottish courts.